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Soft law > Concerted Practices

Digital Comparison Tools Market Study - Final Report

UK Competition & Markets Authority, Market Study, September 2017

See Competition and Markets Authority's resume

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This is the final report on our market study on comparison sites and apps (digital comparison tools / DCTs).

Increasing numbers of people use DCTs. They are mostly a force for good: they make it easier for people to shop around, and improve competition – which is a spur to lower prices, higher quality, innovation and efficiency. People’s experience of them is largely positive.

But there is more that can be done to make sure that these benefits are felt as widely as possible. We are taking some steps ourselves, and recommending other action by companies, regulators and government to ensure that this happens.